If nothing else is working and you're about ready to send in an Oculus Support ticket, you can go for broke and delete Oculus files and reinstall the app.īecause Oculus is always looking for updates, you first want to disconnect your PC from the internet.
Windows 10 will handle the rest, though you will likely need to restart your PC if there are indeed updates available.ĭelete and reinstall Oculus app and files
Type update and hit Enter on your keyboard.Ĭlick Check for updates.You can also click the Search bar if it's visible in your taskbar. To check, follow these steps.Ĭlick Search. If you have desktop apps installed from your GPU vendor, updates can be acquired there, too.Īs always, be sure Windows 10 isn't sitting on any updates.
Select a volume level on the bottom audio slider.Ī black screen could mean something is up with your graphics card (GPU), so checking for any driver updates is a good idea.ĪMD's support page and NVIDIA's support page both let you choose your exact GPU to get the latest drivers for your hardware. Select the Quick Options button on the right side of the dash. Press the Oculus button on your right Touch controller to bring up the Dash.
Here's how to lower the volume once you're already in VR. To fix this, you can either try lowering the volume of the Rift S built-in speakers or you can plug in a set of third-party headphones to the HMD. This is particularly noticeable when playing shooting games due to the volume of fired guns, but you might get the same problem from other games with loud bursts of noise. It seems that in some cases loud volume from the built-in speakers will cause your Rift S display to go dark.
Each GPU has a "primary" port, and though it's likely not labeled, this might be causing issues if you're plugged into a secondary DisplayPort. You might also want to try swapping the DisplayPort cable to a different port on your GPU.
Replace the face gasket around the left lens by lining up the teeth and applying pressure. Reseat the cable in the Rift S, ensuring it has a tight fit. Now is a good time to check for any dust or damage. Do not just pull on the foam, as it will likely rip. This includes the rubber portion as well as the foam. Pull out the face gasket around the left lens carefully. With some action, the Rift S end of the cable might come loose, which would result in a black screen. The cable tether from your HMD has DisplayPort, USB-A on the PC end, and a single connector on the Rift S end. Type services and hit Enter on your keyboard.Ĭlick Restart. You can also click the Search field directly if it is visible in your taskbar. In our experience, a quick way to fix a lot of issues with the Rift S is to stop and start the Oculus Runtime Service.
One issue that has been plaguing users is a crash to a black screen in certain games and apps, which often requires a full unplug of the head-mounted display (HMD) from your PC to get it working again. The Oculus Rift S is fairly new to the VR scene, and there are a few bugs that still need ironing out.